Over 12,000 Easter calls to 112; nearly half were non-emergencies

During Easter, more than 12,000 calls were registered to the national emergency number 112. Approximately 41% of these calls were not actual emergencies, primarily involuntary calls or requests for information.
According to data from the emergency service, most actual emergency cases involved medical interventions, incidents affecting public order and safety — such as aggressive individuals or conflicts — as well as fires and other situations requiring the intervention of firefighters and rescue teams.
"In certain time intervals, the number of calls recorded was higher than usual, particularly during this period. The operators of the 112 service ensured that emergency calls were received and processed promptly, and that information was transmitted to the appropriate specialized services based on the nature of each reported case," the source notes.
Representatives of the service remind the public that the number 112 should be called only in genuine emergencies where life, property, or public safety is at risk. They emphasize that unnecessary calls can delay critical interventions.
Furthermore, during school holidays, parents are encouraged to supervise their children to prevent unintentional or misuse of emergency services.